How do I pay?
Book your seats, transfer the fare to the account shown at checkout, and upload a photo of the transfer slip. Our team verifies the payment and issues your ticket.
How long are my seats held?
Seats are held for a short window while you complete payment — the countdown is shown on screen. If it runs out, the seats are released and you can pick them again.
When do I get my ticket?
Once we have checked your transfer slip. If you booked outside office hours, it will be confirmed the next working morning.
Can I bring an infant?
Yes. Add the infant's name against the seat of the adult travelling with them when you enter passenger details.
Can I change or cancel?
Open the booking under My tickets and request a cancellation, or call us on +960 777 0000. See the refund policy for what is refundable.